FAQ

RETURN & REFUND POLICY

Return & Refund Policy — FashionAveMom
Last updated: December 2025

Thank you for shopping with FashionAveMom! We want you to love every item you receive. Please review our policy below.

Because we offer many preorder and limited drop items, all sales are final unless the item arrives damaged, defective, or incorrect.

We cannot accept returns for:

If your item arrives damaged or incorrect, please contact us within 7 days of delivery with:

We will replace or refund the item depending on availability.

At this time, we do not offer direct exchanges.
If the item is eligible (damaged/incorrect), we will process a replacement if stock allows.

Preorders can be canceled within 24 hours of purchase.
After 24 hours, production begins and cancellations are not available.

In-stock orders cannot be canceled once shipped.

If approved, refunds are issued to your original payment method within 3–7 business days.

Email us anytime on our contact us page.
We are always happy to help!

Preorder FAQ — FashionAveMom
Last updated: December 2025

Preorders allow us to offer more sizes, styles, and tall-friendly fits without selling out too quickly. Here’s everything you need to know.

A preorder is an item purchased before it is physically in stock. This guarantees you receive your size before it sells out.

Preorder items ship in approximately 10–21 business days, depending on the product and supplier.

Each item description includes an estimated ship date.

If you purchase both in-stock and preorder items:

This helps you get your ready items faster.

Very rarely, but yes — holiday seasons, customs, or supplier delays can extend timelines slightly.

We will contact you immediately if delays occur.

Preorders can be canceled within 24 hours of purchase.
After that, all preorder sales are final.

You will receive a shipping confirmation email as soon as your preorder is fulfilled.